CRM, Messaging, and Marketing automation for
Spa Massage Pet grooming Beauty
business.

Smiley helps local business owners engage with customers effortlessly, increase repeat visits, and grow loyal customers.

  • More 5-star reviews on Google and Facebook, making you stand out against competitors.
  • Create win-back campaigns for slipping away customers or loyalty campaigns for your VIP customers.
  • Through Smiley's text-based messaging, your customers feel you are always there when they need you.
  • Make your promoters work! Smiley helps you design a refer-a-friend program that encourages loyal customers to promote your business.
  • Smiley helps you enhance front desk efficiency. Not only that, you also capture your visitors' detailed information.

This is Jenny, your customer.
Jenny arrives at your store.
Jenny fills in an intake form and signs on it.
When Jenny leaves, she gets a text message asking for feedback.
Jenny gives a positive feedback , and she shares the feedback as a 5-star rating on review sites.
Jenny also receives a coupon for leaving the feedback.
Jenny is happy ,
Smiley sends referral page for her to share.
Jenny returns to use the coupon and brings her friends.

This is Jenny, your VIP.

Trusted by hundreds of businesses

Messaging platform

Smiley Messaging inbox

Messaging inbox

Through Smiley's text-based messaging, your customers feel you are always there when they need you.
Smiley Quick replies

Quick replies

Save the most frequently used replies, and respond to and engage with customers faster.
Smiley Personalized coupon

Personalized coupon

You can send personal coupons to individual customers, making your customers feel they are important.

Wait, there's more

1. Collect data

Visitor management

Smiley helps you enhance front desk efficiency. Not only that, you also capture your visitors' detailed information.

2. Analyze

CRM platform

Smiley manages your customers, records their activities, and segments them based on their behaviors.

3. Action

Marketing automation

Smiley offers feedback, next-visit coupon, referral features that help run your marketing automatically.

Visitor management

Smiley Customer data collection

Customer data collection

Through check-in form, Smiley helps you collect useful information from your customers, enabling more personalized services.
Smiley Custom intake form

Custom intake form

Not only does Smiley help you collect basic customer information, you can add and customize your own intake form to easily collect more information.
Smiley Digitalize document

Digitalize document

With agreement being digitalized, Smiley remembers visitors who have signed the agreement. They are only prompted to re-sign if you’ve edited your agreement since their last visit.
Smiley Employee assignment

Employee assignment

You can assign therapists or technicians to a new visitor and track the Net promoter score® of the workers to improve services.
Smiley Visitor management dashboard

Visitor management dashboard

Time to get rid of paper visitor logs, Smiley's cloud-based visitor management system displays your visitor data on a real-time dashboard, enhancing your front desk efficiency.

Marketing

Smiley 5-star reviews

5-star reviews

Smiley intelligently guides your adovocates to write 5-star reviews on Google, Facebook, making you stand out against competitors.
Smiley Repeat purchase

Repeat purchase

Smiley's coupon automation rewards a customer for first-time visit, encouraging first-time visitors to become regulars!
Smiley Refer-a-friend program

Refer-a-friend program

Make your promoters work! Smiley helps you design a refer-a-friend program that encourages loyal customers to promote your business.
Smiley SMS campaign

SMS campaign

You can send blast SMS campaigns to your subscribers, which are collected using Smiley's check-in feature.
Smiley Win-back campaign

Win-back campaign

Re-engage slipping-away customers, making them come visit again!

CRM platform

Smiley Insightful analytics

Insightful analytics

Smiley's dashboard shows you insightful analytics, such as repeat visits rate, NPS score, active vs slipping away customers, etc., helping you make better decisions.
Smiley CRM platform

CRM platform

Smiley manages your customers, records their activities, and segments them based on their behaviors.
Smiley Customer segment

Customer segment

Smiley helps you filter your customer using various attributes of the customers such as check-in behaviors, tags, NPS, etc.

What our customers say about us

Want to see how Smiley can help you?