Information we collect
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. You may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Use of information we collect
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience: Your information helps us to better respond to your individual needs. We present the responses from your customers as well as personal data you provide us when you access our service.
To improve our web/mobile apps: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To administer a contest, promotion, survey or other site feature We may reach out from time to time with questions for you about your use of Smiley. We may also run contests which you may be eligible for which we will contact you about.
When you provide your phone number to our business partners, they may send you periodic text messages through an automatic telephone dialing system. These may include marketing text messages, as well as operational messages about features and updates to their Services. You may unsubscribe from their text messages by texting STOP in response to a message, or by following the instructions contained in the message.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information conﬁdential.
Third Party Access to Your Information Although you are entering into an Agreement with Joinsmiley.com to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.
Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.
We do not sell, trade, or otherwise transfer to outside parties your personally identiﬁable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information conﬁdential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identiﬁable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
HIPAA Business Associate Agreement
Smiley does not support HIPAA compliance. If you are subject to HIPAA as a Covered Entity or Business Associate (as defined in HIPAA) and use the Services in a manner that causes us to create, receive, maintain, or transmit Protected Health Information on your behalf, then you agree to the HIPAA Business Associate Agreement (“HIPAA BAA”).
Last Modified: Feb 1st, 2018